Returns, Refunds and Exchanges Policy

All Sales Are Final!

Unless Items Are Defective, JustABrooklynGyrl will exchange defective items free of charge within 14 Business Days!

Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)
Paypal, Apple Pay

WE DO NOT ACCEPT PERSONAL CHECKS

“Security and Storage Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data. ”

Carriers

We are currently using USPS to ship. Each order is personally customized and made to order please allow 7-14 business days for arrival.

Order Tracking

tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.